Get Assistance | Fuel Fund of Maryland Eligibility Requirements

We Help Those in Need Afford Home Energy


  1. Dial 800-685-2200 then "1" OR dial 800-685-0123 then "0" for a customer service representative.
  2. Ask for more time to pay your bill; this is called a "personal extension" and is usually one week long.

You may be eligible to get help from the Fuel Fund if:

  1. You qualify for assistance from the Office of Home Energy Programs (OHEP).
  2. You have a turn-off notice for your gas or electric service or you are out of a bulk fuel such as heating oil.
  3. You have not received help from the Fuel Fund in the past 12 months.
  4. Currently we are only able to assist those customers within the BGE service territory.

How do you receive help from the Fuel Fund with your utility and heating bills?

  1. You apply for and receive a certification from the Office of Home Energy Programs. Then, when you have a turn-off notice, you call BGE to ask for a personal one-week extension.
  2. You make an appointment with a Fuel Fund in your community. When you go, bring your documents for the staff to see. You will need a picture I.D., certification from OHEP, your last BGE bill, and the money you have to put towards your bill.
  3. The amount due on your bill is divided into two parts:
  • You pay part of the bill (from your own funds and/or charities).
  • The Fuel Fund helps to pay the remainder of the bill.
  1. After the process is complete, you may receive an additional turn-off notice. (Please contact BGE, not the Fuel Fund, to inquire about this.)
  2. You make payments toward your current bill to avoid a future turn-off.
  3. You pay your bill every month.

To apply for help:

  1. Make sure you have called BGE (800-685-2200) to ask for more time to pay your bill.
  2. Call your local Fuel Fund office to make an appointment or begin the application process online if your services are currently off and you live in Baltimore City or Anne Arundel, Baltimore, Carroll, Harford, Howard; parts of Montgomery, Prince George's, Cecil, Calvert, St. Mary's, Charles counties.
  3. Continue to pay toward your utility bill.
  4. Keep your appointment or call ahead to reschedule. Others are waiting for their appointments too.
  5. To avoid processing delays, the following documents must be with you at your appointment:
  • Turn-off notice and current utility bill or name of oil or bulk fuel company and account number
  • Proof of prior 30 days total gross household income
  • Lease, proof of mortgage, rent payment, tax bill or Section 8 certificate
  • Photo ID
  • Social Security card for every household member
  • OHEP certified benefit letter for MEAP, EUSP and USPP

Continue making payments towards your bill. It may take 30 days for the Fuel Fund payment to clear.

Apply Now


What is the eligible income?

Fuel Fund of Maryland Income Eligibility Guidelines

Effective July 1, 2017 to June 30, 2018

Household Size


Maximum Monthly Income


Maximum Yearly Income









































Does your income exceed these guidelines?

The Fuel Fund program is flexible. For special circumstances involving extreme hardship, you may be eligible even if your income is over the limit. Contact us for assistance.

For information on how to apply to the Maryland Energy Assistance Program please click here.